MetroState.com   c o r p o r a t e   r e f e r e n c e   l i b r a r y          
 
Ottawa Business Journal

Wednesday
Jun 26, 2002
 
 



About this site
Feedback / Contact Us
Business News
Top Stories
Search OBJ archives
How to get OBJ
Marketplaces
OttawaCommercialSpace.com
Legal
NUANS name search
Real Estate
BOMA Ottawa Office Guide
Technology
Tech Industry Guide
Tech Guide Online
Communications
Effective Media Relations
Send a news release
Marketing
Business-to-business
Place an OBJ classified
Book of Lists
Business Tools
Currency converter
Business dictionary
Legal agreements
Government forms
Business Events
Business calendar
http://www.ibmnevents.com/
Companies/Market Data
For the Record

Privacy

Serence: A Startup Story
 
News Data Ottawa Business Centre
Posted Sunday, April 7, 2002

OPINION
Corporate ‘brandstorming' is no cinch
By Tony Patterson, Ottawa Business Journal

How sweet it is to be Accenture this spring. Sales were up 37 per cent last year. True, the 9/11 terrorist attack cost an estimated $40 million in lost business. But of what moment is this when the previous year's net income was US$377 million, up 85 per cent over 2000? The company now has 75,000 employees worldwide and total revenues might well exceed US$15 billion this FY, which ends in August. It's a proud and happy band of consultants at Accenture.

They are particularly happy that they changed their name 15 months ago. It used to be Andersen Consulting, you know, and as the sordid Enron Inc. tale wends its tortuous way through congressional hearings and courts, the grand old Andersen name has been so mud-spattered that the partners Accenture left behind are scrambling to find new walls to hold their CAs and MBAs behind doors with new names.

Little matter that Accenture split from a company called Andersen Worldwide, not the same as Arthur Andersen LLP, which signed the audit opinions on Enron's financial statements and has been charged in an indictment filed by the U.S. Department of Justice.

Andersen is already a ghost, for which Henry Traill, the biographer of Sir John Franklin, might have composed his lines, "My name is used-to-was; I am also called played-out and done-to-death, and it-will-wash-no-more.”

On the Accenture Web site there is no mention of antecedents, the place they came from. This wasn't changed in the wake of the World Trade Center tragedy. It has been that way from Accenture's debut for the simple reason that when a company picks a new name it puts all its energy into making that name come alive. All its energy and a lot of money. Accenture estimates it has spent $170 million to establish identity and global acceptance for its new name. With that much on the line, it doesn't want to look back.

Accenture may be a poster for name change but there's no shortage of me-tooers.

"Never in the history of business has there been such a rush for new corporate identities as we have seen in the latest rounds of mergers and acquisitions, IPOs and dot-com startups,” says Naseem Javed, who runs ABC Namebank out of Toronto and New York.

Javed has helped Telus, Celestica, Intrigna, Intria CIBC, Pollara and Vincor find new identities. And it's no cinch as his all-in fee of between $20,000 and $200,000 attests. It's all-in because for the money he guarantees to deliver an original, trademarkable, domain registrable, globally acceptable and appropriate corporate name. It's no cinch because, as Accenture found out, "98 per cent of the words in a typical English dictionary have already been registered as dot-com domains” and in today's world a corporate name without domain rights is a non-starter. An average of more than 80,000 domain names are registered every day.

It is the fool corporation that ventures into this morass without good reason. Nevertheless 2,000 public companies changed their names in the first half of 2001, half of them in the U.S. Sometimes there's no alternative. When Sir Terry Matthews decided last year to reclaim the first of the trophies he had pawned when times were rough, he bought back only half of Mitel, leaving the other half to find a new name.

The brandstorming that ensued got somewhere between 1,000 and 1,500 suggestions from consultants and employees. "It was a challenging exercise,” says Jacques Guerette, VP marketing. "It has become increasingly difficult because a lot of companies have banked names or are squatting on domain URLs. The trend is to construct a name rather than look for an existing word that would be suitable. The idea is to combine words or syllables that connote the essential qualities of the company. In our case we were left with the semiconductor business and our focus was on connectivity.”

To get from connectivity to link might seem like a walk in the park but in fact it took six months and in the end required a call to the consummate name dripper, Javed. He put "link” together with a syllable he vows is derived from Caesar, which in turn speaks of leadership, power. The company bought it. Zarlink hopes that people who matter will understand that it means "leader in connectivity.”

This is daunting ambition in a world of raging competition for name recognition. It was not until I visited Accenture's Web site in preparing this column that I learned its name means "putting an accent on the future, just as the firm focuses on helping its clients create their future.” Prior to this research, I could have guessed it speaks of "accelerated ventures” or "access to dentures.” That $170 million was wasted on me.

Tony Patterson is a regular columnist for the Ottawa Business Journal. Send comments to tpatterson@ottawabusinessjournal.com.

Click here to return to the Headlines

Search OBJ archives

Click here for a printer-friendly version of this article

       MetroState.com   c o r p o r a t e   r e f e r e n c e   l i b r a r y          
ABC Namebank is a world-class naming company, it develops unique, powerful corporate names and provides comprehensive naming architecture for global corporate image and identity for newly merged and acquired companies. ABC Namebank also handles all types of domain name problems and positioning of names on global e-commerce, plus advises on all trademark and domain name conflicts on a global basis. Call us for detail information.